Solar panel maintenance and 24/7 monitoring
We keep your solar system running safely and at the best possible performance. Our 24/7 monitoring detects drops in output, failures and abnormal behavior before they turn into bigger losses. We also handle cleaning, electrical inspections, low-performance diagnostics and equipment replacement, even if your system was installed by another company, and we back it with Bee Energy's own warranty.
We service systems installed by other providers
If your system generates less than expected, the monitoring platform stopped working or you're not getting after-sales support, we can take over its maintenance.
We run an initial diagnostic, check the condition of the equipment and give you clear options, from a one-time service to an ongoing maintenance and monitoring plan.
A solar system with faults, built-up dirt or poor maintenance can lose between 20% and more than 40% of its expected output. That energy that never gets produced turns into lost savings month after month.
Everything we check to protect your investment
Panel inspection and cleaning
A dirty or partially shaded panel can lose up to 30% of its output without you even noticing.
- Cleaning with demineralized water and methods that protect the coating, removing residue and dried water spots.
- Inspection of mounts, structure and MC4 connectors.
- Detection of shading from vegetation, new buildings or biological buildup.
Electrical diagnostics
We verify that your system is producing what it should and catch problems before they turn into failures.
- Measurement of actual vs. expected output per panel and string.
- Thermography with an IR camera to detect hot spots.
- Review of DC and AC protections.
- Insulation tests to detect current leaks, moisture or deterioration in cables and connections.
Inverter check
The inverter is the most sensitive component of the system.
- Firmware updates.
- Cleaning of filters and ventilation.
- Review of event logs and alarms.
- Recalibration of parameters if the installation has changed.
Continuous remote monitoring
We don't wait for something to fail before acting.
- 24/7 monitoring from our platform, integrated with the inverter's app.
- Automatic alerts for abnormal drops in output.
- Monthly report with actual production, savings generated and a comparison against expected output.
Maintenance plans
Bee Care
- Monthly generation report
- 24/7 monitoring
- —
- Proactive alerts
- —
- On-site visit time
- 7-12 days
- Visit cost
- Paid
- Equipment replacement
- Factory warranty
- Scheduled annual maintenance
- —
- Annual production guarantee
- —
- ESG report
- —
- Predictive analysis
- —
- Account Manager
- —
- Annual energy audit
- —
Bee Elite
- Monthly generation report
- 24/7 monitoring
- Proactive alerts
- On-site visit time
- 3-5 days
- Visit cost
- Paid
- Equipment replacement
- Factory warranty
- Scheduled annual maintenance
- —
- Annual production guarantee
- —
- ESG report
- —
- Predictive analysis
- —
- Account Manager
- —
- Annual energy audit
- —
Bee Command
- Monthly generation report
- 24/7 monitoring
- Proactive alerts
- On-site visit time
- <24 hrs
- Visit cost
- Free
- Equipment replacement
- Immediate
- Scheduled annual maintenance
- 2
- Annual production guarantee
- ESG report
- Predictive analysis
- Account Manager
- —
- Annual energy audit
- —
Bee Shield
- Monthly generation report
- Custom
- 24/7 monitoring
- Proactive alerts
- Advanced
- On-site visit time
- SLA defined by contract
- Visit cost
- Free
- Equipment replacement
- Immediate + dedicated stock
- Scheduled annual maintenance
- Defined by contract
- Annual production guarantee
- ESG report
- Custom
- Predictive analysis
- Account Manager
- Annual energy audit
The price of each plan depends on the size of the system, its geographic location and the maintenance plan you choose.
Just need a one-time cleaning and checkup?
Bee Clean is a one-time service: inspection, panel cleaning and diagnostics.
Diagnostics for underperforming systems
Does it feel like your system generates less than it used to? Is your monitoring app showing strange values? Did your electricity bill go up without any change in your habits?
We perform independent technical diagnostics. You get a written report with:
- The actual condition of the system (panel by panel if needed).
- Gaps vs. expected output.
- Identified causes (new shading, a faulty panel, a miscalibrated inverter, built-up dirt).
- Prioritized recommendations: what to fix first for maximum return.
If we find that a component is under the manufacturer's warranty, we handle the claim with the provider. If it's out of warranty, we give you repair or replacement options.
Restore your system's performance
Tell us what you're noticing in your system and we'll schedule an inspection with a technician. You'll get a clear report on its actual condition and the options to restore its performance. Or message us directly on WhatsApp +506 8388 8818